Tuesday, March 15, 2016

Troubleshoot:2003 excel keeps freezing and even crashes when email is active

2003 excel keeps freezing and even crashes when email is active

when I select a file it takes a long time to open, and more worringly when I go to save the file the screen turns white for several minutes ...
sometimes it recovers, sometimes it does not.
These are not especially large files, however, most of them are
on a shared network.
This never used to happen and is quite a reecent, but frustrating, occurance.

Keys to the Problem 2003 excel keeps freezing and even crashes when email is active

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Hello Petra,
Thank you for contacting Microsoft community and we will be glad to assist you with your concern.
As per the description provided, you’re having trouble working with some of the Excel files which keeps crashing.
Would like to know if the issue occurs with the new Excel file as well?
Does the issue occur with the files which are saved locally?
If the issue occurs with Excel files which are only shared on network, then your query would be better assisted in Excel IT PRO forum link mentioned below:
Thank you.

Machine Throttling
  • Click the Start button.
  • In the Search box, type "regedit" (without quotes) and press Enter.
  • Look for the following registry key: "HKEY_LOCAL_MACHINE\SOFTWARE\ Microsoft\ SQMClient\Windows\DisabledSessions".
  • On the right window pane, delete the subkey: "Machine Throttling".
  • Restart your system.

Recommended Method to Repair the Problem: 2003 excel keeps freezing and even crashes when email is active:



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