Wednesday, February 24, 2016

Troubleshooting:Internet Explorer broken after Windows 8.1 in-place upgrade Error

Internet Explorer broken after Windows 8.1 in-place upgrade

I have upgraded my Windows installation from 8 to 8.1.
Now, I have the following issues with IE:

- IE is not listed on the start screen, neither pinned nor in the app list.
- IE does not store visited sites.
- IE does not cache internet files, which additionally has the effect that I cannot install apps (error 0x80072ee4, see

I have tried really every fix I can imagine without success:

- Restoring the icon by pinning does not work as IE is not in the app list at all.
- The "C:\Windows\System32\ie4uinit.exe - UserIconConfig" method ( has no effect at all.

- I have tried to move the temporary internet files folder, but after I logon after that, the configuration is empty (IE does not show a location) and the Maximum size is reset to 0.
Furthermore, I cannot set the maximum size of the folder.
Instead I get
an error message to choose a number between 8 and 8, which also does not work.
- I deleted the cache entries in the registry (HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\5.0\Cache).
Those get re-created by IE, but the problem persists.
- I have removed and re-added the IE feature, which seems to be the only option to reinstall IE on Windows 8.1
- I have reset the IE settings (in the "advanced" settings tab).
The problem persists and I additionally cannot at search providers and TPLs any more.
- I ran sfc /scannow which did not find any issue.

Do you have any any additional suggestion on how to fix that? I really prefer not reinstalling the system, but only IE.
Browsing does btw.
work without any problem.

Edit: The effect seems to be limited on my user account, i.
the temporary files and the shortcut are working for other accounts.
So I want to add the following restriction: if possible, how can I fix that without re-creating my user profile
(I have an awful lot of stuff configured...)?

Thanks in advance,

Anwsers to the Problem Internet Explorer broken after Windows 8.1 in-place upgrade

Download Error Fixer (Free)

I solved the problem in the meantime: it had nothing to do with the Windows 8.1 upgrade, but was caused by prior changes to the group policy that our admins made.

We switched from a single file server to a DFS namespace.
Therefore, the location (UNC path) of the shell folders changed and deployed via a new GPO.
Unfortunately, the GPO does not change all registry entries.
Particularly, the entries for the IE Cache
(HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\(User) Shell Folders\Cache etc.) pointed to the old remote path which was not available any more.
I fixed the issue by searching the registry for the old UNC path of the shell folders and
replacing it with the new one.

Machine Throttling
  • Go to the Start button.
  • In the Search box, type "regedit" (without quotes) and press Enter.
  • Look for the following registry key: "HKEY_LOCAL_MACHINE\SOFTWARE\ Microsoft\ SQMClient\Windows\DisabledSessions".
  • On the right window pane, delete the subkey: "Machine Throttling".
  • Restart your system.

Another Safe way to Fix the Problem: Internet Explorer broken after Windows 8.1 in-place upgrade:



How to Fix Internet Explorer broken after Windows 8.1 in-place upgrade with SmartPCFixer?

1. Click the button to download SmartPCFixer . Install it on your computer.  Open it, and it will perform a scan for your system. The errors will be shown in the list.

2. After the scan is done, you can see the errors and problems which need to be fixed.

3. When the Fixing part is done, your computer has been speeded up and the errors have been removed

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