When using Explorer I can not access my Pay Bill site from my bank
When using Explorer I can not access my Pay Bill site from my bank - I just get "blank page" in the tab and "About:blank" in the url. I can access all other functions except Pay Bill. I can access the function from firefox with no problem. Any help
other than uninstalling reinstalling explorer? I can access the account using explorer from other computers - so the corruption is in my system.
Keys to the Problem When using Explorer I can not access my Pay Bill site from my bank
Hi,
Was it working fine earlier?
I would suggest you to make sure that the address you are typing for the particular site is correct.
Also contact the website developer to see if there is any know issues with Internet Explorer.
However, you may try the steps from the following links:
Why are some webpages blank or incorrectly displayed in Internet Explorer?
http://windows.microsoft.com/en-US/windows7/webpages-look-incorrect-in-Internet-Explorer
Webpages do not display correctly in Internet Explorer 9
http://support.microsoft.com/kb/2404821
Let us know if it helps!
- Go to the Start button.
- In the Search box, type "cmd" (without quotes) and press Enter.
- At the command prompt, type "chkdsk /r /f" (without quotes) and press Enter.
- Restart your computer.
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