How Can I Fix - Cannot access www.westpac.com.au?

Cannot access www.westpac.com.au

I cannot access www.westpac.com.au online banking.
The website comes up but when I enter customer id number and password it loops back to the same screen but without the details I entered.
This happens
each time I enter password.
No error message.
Westpac said to contact microsoft and microsoft said contact Westpac, then advised to try this website or I could speak with Microsofts technician for $99.
Please help with any advice.

Anwsers to the Problem Cannot access www.westpac.com.au

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Maestro
 
Try this:
Go to Tools>Internet Options>Advanced>scroll down to Security>uncheck "Do not save encrypted pages to disk"
 
If that doesn't work you could try adding that site to your trusted sites
 
Tools>Internet Options>Security>Trusted Sites>Sites> add your bank
 
 
Also Compatibility View might help out too
http://windows.microsoft.com/en-US/windows7/webpages-look-incorrect-in-Internet-Explorer

Using Windows troubleshooter:

• Click on Search on Charm bar and type Troubleshooting. Click on the very first option.
• A new window will open. Click View all from the left pane.
• Scroll down to the bottom and click on Windows update.
• Troubleshooter window for Windows update will pop up. Click on NEXT. It may ask you for administrative permission.
• The troubleshooter will automatically detect problems and fix it.
• Now, close this window and try download/install the app which was previously showing error.

Recommended Method to Repair the Problem: Cannot access www.westpac.com.au:

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