Can NOT find External Hard Drive when trying to do a System Image Restore? [Anwsered]

Can NOT find External Hard Drive when trying to do a System Image Restore?

I have a machine that is all messed up after letting a friend use it for a few months.  I am trying to do a Full System Image Restore, but it can not find the 1TB Hard Drive that I did the Full System Image Backup on.  I have used the Hard Drive in many
ways and I it shows up under computer, I can CD E: to display the contents, etc.  What can I do to fix this>

Solutions to the Problem Can NOT find External Hard Drive when trying to do a System Image Restore?

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1. Access the files on your computer via MY COMPUTER
2. Under the C: drive, access the WINDOWS folder
3. Select the SOFTWARE DISTRIBUTION folder, followed by the DOWNLOAD folder.
4. Delete any files within this download folder.
5. If you are unable to delete these files, open the command prompt (CMD) as the administrator, and type "net stop wuauserv" into the CMD prompt window. Press ENTER. This should allow you to delete the files from step 4.
6. Once the files are deleted, open and run the CMD as the administrator and type "wuauclt.exe /updatenow". Press ENTER.

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