Automatically Restarting with unexpected shutdown error
My system got automatically restarted and the following error is shown after the system starts completely:
Windows has recovered from an unexpected shutdown:
Windows can check online for a solution to the problem
Under “View problem details” following details are shown:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 16393
Additional information about the problem:
OS Version: 6_1_7601
Service Pack: 1_0
Files that help describe the problem:
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Can anybody advice me what I have to do to fix this issue?
Thanks in Advance
Anwsers to the Problem Automatically Restarting with unexpected shutdown error
Using Windows troubleshooter:
- Click on Search on Charm bar and type Troubleshooting. Click on the very first option.
- A new window will open. Click View all from the left pane.
- Scroll down to the bottom and click on Windows update.
- Troubleshooter window for Windows update will pop up. Click on NEXT. It may ask you for administrative permission.
- The troubleshooter will automatically detect problems and fix it.
- Now, close this window and try download/install the app which was previously showing error.
Another Safe way to Fix the Problem: Automatically Restarting with unexpected shutdown error:
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1. Download SmartPCFixer. Install it on your computer.
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