Cursor disappears when caps lock key is pressed
Original Title: Cap Lock
I have laptop with Windows 7. Every time I log on and click the cap lock key I lose the cursor?! The cap lock works in safe mode. How do I do a "clean boot?" And will this fix the problem?
Keys to the Problem Cursor disappears when caps lock key is pressed
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Hi JCMT,
Thank you for your post.
What is the brand/model of your computer? 32bit or 64bit?
Laptop or desktop?
Is this a wireless mouse/keyboard setup?
I suggest performing a clean boot to determine if a startup program may be causing the issue:
http://support.microsoft.com/kb/929135
Here's a good article for troubleshooting mouse issues:
http://support.microsoft.com/kb/321122
You might check to see if the "Hide pointer while typing" box is checked by clicking the Start orb and typing "mouse", then click on the entry that appears:
Chris
Microsoft Answers Support Engineer
Visit our
Microsoft Answers Feedback Forum and let us know what you think.
Check if there are memory problems
Memory management issues can also cause a BSOD in Windows 7. Thankfully, Windows 7 has a Memory Management Diagnostic tool that detects and solves problems related to system memory.
- Click on the Start button on the Taskbar.
- Type "Windows Memory Diagnostic Tool" or "Memory" (without quotes) in the Search box or,
- Click on Windows Memory Diagnostic Tool (in the search results).
- Click on "Restart now and check for problems (Recommended)".
- The system will restart, and you need to follow the instructions given on the screen.
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