Wednesday, February 24, 2016

How to Fix Problem - When printing from Internet explorer 9 pages, the color is fine but the black is extremely light?

When printing from Internet explorer 9 pages, the color is fine but the black is extremely light

When printing from Internet explorer 9 pages, the color is fine but the black is extremely light (please note-not the toner) Del 2135cn color lazer MFP

Keys to the Problem When printing from Internet explorer 9 pages, the color is fine but the black is extremely light

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Hi,
Thanks for asking! As I understand, you are facing issue with printing from Internet Explorer, which prints black color very light.
Before we proceed with the troubleshooting, I would like to get little information.
1.       Were there any recent changes to the system prior to the issue?
2.       Is the issue confined to printing through Internet Explorer?
3.       Are you facing this issue with any specific websites?
4.       Does this issue occur while printing through any files/applications?
5.       Have you checked for ink levels?
It seems to be the Ink in the Cartridge needs to be filled.
Meanwhile I would suggest you to perform these methods.
Method:
Follow the link and run the troubleshooter
Printer Troubleshooter.
Check if it helps.
For additional information refers:
Link 1    Link 2 
Link 3
Reply us with the results.
I would be glad to assist you further.

Run CHKDSK

  • Go to the Start button.
  • In the Search box, type "cmd" (without quotes) and press Enter.
  • At the command prompt, type "chkdsk /r /f" (without quotes) and press Enter.
  • Reboot your computer.
An error might pop up:

"Access denied as you do not have significant privileges. You have to invoke this utility in elevated mode."

If you receive the above error message, it means you are not logged into you computer as an Administrator. If that's the case, follow these steps to run the command prompt in elevated mode:

  • Go to theStart button.
  • Go to "All Programs > Accessories" and right click on "Command Prompt".
  • Select "Run as Administrator".
  • In the Search box, type "cmd" (without quotes) and press Enter.
  • At the command prompt, type "chkdsk /r /f" (without quotes) and press Enter.
  • Reboot your computer.

Another Safe way to Repair the Problem: When printing from Internet explorer 9 pages, the color is fine but the black is extremely light:

 

 

How to Fix When printing from Internet explorer 9 pages, the color is fine but the black is extremely light with SmartPCFixer?

1. Download Error Fixer. Install it on your computer.

2. After the scan is finished, you can see the errors and problems which need to be repaired.

3. The Repair part is done, the speed of your computer will be much higher than before and the errors have been fixed. You can also use other functions in this software. Like dll downloading, windows updating and print spooler error repair.


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