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At startup getting message mehhtqtw.exe

Original title: mehhtqtw.exe
Okay, my grandson has had a bit of a problem with his laptop.
I have managed to get most of it worked out, but the file MEHHTQTW.EXE (in lower case) appears in his start up folder.
Any idea what this program is please?

Solutions to the Problem At startup getting message mehhtqtw.exe

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Hi,
·        What is the complete message that appears on startup?
·        Have you made any changes to the computer prior to the issue?
Method 1: I would suggest you to place the computer in clean boot and check which application is associated with the file you have mentioned:
http://support.microsoft.com/kb/929135
Note: After troubleshooting, make sure to put the computer to start as usual as mentioned in Step 7 in the above KB article.
Once you find out the program that is associated with the file, try reinstalling the program and check if it helps.
Method 2: You can also run the Microsoft safety scanner to make sure system is free from virus infection:
http://www.microsoft.com/security/scanner/en-us/default.aspx
Note: You may lose data if the data file is found infected.

Check Windows System Requirements

This error can be due to some configuration requirements for you system. If your PC hardware is not up to par, then make sure you upgrade where necessary before continuing:

Microsoft Windows Requirements :

1 gigahertz (GHz) or faster 32-bit (x86) or 64-bit (x64) processor
1 gigabyte (GB) RAM (32-bit) or 2 GB RAM (64-bit)
16 GB available hard disk space (32-bit) or 20 GB (64-bit)

If your computer meets the minimum requirements above, then continue on…

Another Safe way to Fix the Problem: At startup getting message mehhtqtw.exe:

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