After updates, icons for excel and word files are orange and I cannot access them
I have a Samsung RV510 with excel and word starter 2010 as pre installed programs.
When my computer updated over night on the 12th sept, the icons for any excel or word files I have, have gone orange and I cannot access them.
I can open a new file but if
I save it I cannot open it I am directed to microsofts page to buy office 2010, I have spoken to technical and they cannot help.
I was told as these are pre installs and not trials there must have been a gliche in the updates.
Can anyone help?
Moved from feedback
Original title: Excel and word 2010 starter problems?
Keys to the Problem After updates, icons for excel and word files are orange and I cannot access them
Download Error Fixer for Free Now
One of the updates damaged the Office file associations.
To correct this, see one of the following:
Update, repair, or uninstall Office Click-to-Run products
http://office.microsoft.com/en-us/excel-help/update-repair-or-uninstall-office-click-to-run-products-HA010382089.aspx
OFF2010: Error “
Try again or repair the product in the control panel” New title: “Cannot be opened” error when you start an Office Starter 2010 program
http://support.microsoft.com/kb/2465140
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02981221&lc=en&cc=us&destPage=document&dlc=en
Important Update: For Office 2010 Starter, the advice in the above articles can be disastrous.
For a safer approach (for any version), see
this post.
Windows Error Reporting - To Fix After updates, icons for excel and word files are orange and I cannot access them
- Go to Start button.
- Open Control Panel.
- Go to Windows Error Reporting.
- Click on System and Maintenance, then click Problem Reports and Solutions.
- Next, click Change Settings located on the left side panel of the Problem Reports and Solutions window.
- Select an option to configure how you want Windows to look for a solution to your problems. You may allow Windows to do it automatically or ask you every time to check if problem occurs.
- Next, click the Advanced settings link.
- Select Off to turn off Error Reporting.
Another Safe way to Fix the Problem: After updates, icons for excel and word files are orange and I cannot access them:
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